SHIPPING & DELIVERY

We are glad you chose us for your purchase. The following conditions define our shipping policy for all orders and purchases made on the platform.

1. ORDER PROCESS TIME

We ship all orders from Manila, Philippines.

ITEM PROCESS ORDER PROCESS TIME


CUSTOMER PLACE ORDER
 ① Receiving orders, checking stocks and preparing to ship your orders (48 hours)
② Arrange shipment and the courier will be picked up your package within 24 hours.
 3 Business Days to ship in normal

but non-stocked products need to re-stock from offline stores, shipping time will be 3-7 days.


2. SHIPPING COSTS

DESTINATION FIXED COST PER LOCATION
Bulacan, Cavite, Laguna, Pampanga, Rizal, Metro Manila
 ₱120
Others Regions ₱200
Each Order for All Regions Over ₱1000 Free Shipping


3. SHIPPING METHODS

We currently use Entergo Express to ship the orders.


4. EXPECTED DELIVERY TIME

*Due to high volume of orders, there may be potential delays in our deliveries.

You can expect your order to arrive according to the following schedule:

AREA EXPECTED DELIVERY TIME
Metro Manila
3-5 business days
Provincial
 7-10 business days

Business days include Mondays to Saturdays, excluding Sundays and Holidays.

Estimate delivery times are to be used as a guide only and commence from the date of dispatch.

There might be a delay in receiving your orders during sale events, special holidays, and inclement weather.


5. INTERNATIONAL SHIPPING

International shipping may attract additional fees and taxes. You are liable to clear all charges to ensure a smooth delivery.


6. ORDER TRACKING

You can track your order here: Orders Tracking


7. RETURN/EXCHANGE & REFUND

For the return/exchange & refund policy, please kindly check on here: Return/Exchange & Refund Policy